Ponuky z podobných lokalít
Ponuky z podobných kategórií
-
Type of employment:
-
Start date:dohodou (ASAP)
Job information
Your responsibility: - Gathering and clarification of functional and technical requirements usually connected with client facing role. By responding to this job offer, I hereby grant CPL Jobs s.r.o., domiciled at Vysoká street no. 14, 811 06 Bratislava in Slovak Republic, Identification Number: 35881895, a company registered in the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 31323/B (hereinafter "CPL" ) my consent to the processing of all of my personal data provided to CPL for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date and agree to its provision and disclosure to third parties, primarily, to other branches of the CPL group and to clients of CPL, within the scope of the purpose for which the data was acquired, which is the realization of the recruitment process for a job position. This consent is granted until the delivery of my self-signed written appeal of this consent to CPL.
- Analysis, design and implementation of changes in Siebel application based on the specification in the customer/maintenance requirements
- Preparation and continuous update of all required documents
- Participation on testing and acceptance process
- Recommendations to the client on matters of effective utilization of software package's features
- Proposals / recommendations of new enhancement which requires great understanding of the business processes
- Contribution to a high-performing motivated workgroup
- Observance of defined methodology and standards
What we are looking for:
- University education and at least 3 years work experience in IT
- Deep knowledge of Siebel (or other CRM, e.g. AMDOCS Clarify, etc.) application and CRM processes (Order Management, SFA, Call Center, Campaigns, Reporting …)
- Experience with IT operational processes
- Experience with handling database interactions (SQL statements, DML)
- Well structured, action-oriented approach to problem solving
- Advanced communication skills (verbal & written, technical & interpersonal) in English language
Additional qualifications:
- Knowledge of Telco architecture and experience with key areas within Telecommunication Company (CRM, Rating, Billing, Mediation, Middleware, Provisioning ...) is an advantage
- Knowledge of other industries (Health, Products, etc.) is an advantage
- Management and leadership experience and experience in building and leading teams in an often changing environment are beneficial
- Knowledge of Telco Business processes
- Experience with client-facing positions
- Experience with project management is an advantage
Employee requirements
-
Language skills:Anglický jazyk (stredne pokročilý - B2)