Local Invoice Writer Helpdesk

IBM International Services Centre s.r.o.12.05.2021

Job information

Place of work

Bratislava, Slovakia

Job description, information about job

LIW (Local Invoice Writer) is a run once multi country/multi currency invoicing application with integrated billing module (LIW-REP) and supports currently more than 120 countries & more than 40 companies (GMU/CEEMEA, SW-Europe & AP). The team is enlarging due to business workload and it is part of business helpdesk sub-team.

The role requires analyst who would cooperate with the rest of the team and clients via ticketing system.

Daily activities:
- provide support to internal application users and problem resolution through our standard problem management process
- cooperation with project managers, subject matter experts & developers when deploying new functionalities or resolving defects
- responsible for application availability, data setup and testing

- fluent English
- basic experience/knowledge of SQL
- good communication skills
- attention to details
- logical and statistical thinking

Starting salary is from 1600 Eur (depends on your previous experience and language proficiency).

Offered salary

1600 EUR

Type of employment

plný úväzok

Employee requirements

Minimum required education

First Level University Education (Bachelor's Degree)