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Customer Representative with Dutch language - Work from home! (Ref. č.: 1-6-34875/PF)

25.10.2020 Grafton Slovakia s.r.o. Agentúra je členom Asociácie personálnych agentúr Slovenska  
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Place of work: Bratislava
Bratislava
Type of job offer: Tourism, Gastronomy, Hotel Industry
Base salary: 1350 EUR
1350 - 1450 EUR
Starting date: by agreement
Contract type: full-time
Number of openings: 1

Position information

Job description, position information:

Can you speak Dutch but cannot find an interesting job? Join BENELUX team and support Dutch speaking stakeholders.

Who can be your stakeholder? It can be a representative of a global company or a person just like you who needs to know where is their order, or one needs to change an address. You will work with an internal system daily where you have all the necessary information regarding orders, delivery times, addresses, products, etc. and you will also communicate with delivery company if necessary.

Part of your job will also be management of faulty orders or returns and you will cover end to end return process until the point when a customer is notified of a solution.

!!!The whole training process and subsequent work is done from home!!!

Other benefits:

The company offers benefits as addition to fixed salary, such as yearly financial bonus, fully covered meal vouchers and more.

Information for the applicant:

Send us your CV in English and Slovak if you have one.
For more related job opportunities visit https://www.grafton.sk/en/job-search?utm_source=jobboard&utm_medium=jobposition

Requirements on employee

Required education: First Level University Education (Bachelor's Degree)
Language skills: English (Upper Intermediate - B2)
Dutch (Advanced - C1)
Suitable for graduates: No

General required skills:

As a customer representative you need to speak Dutch fluently and your written skills need to be advanced as well. English is an internal communication language so your English needs to be on an upper- intermediate (B2) level so you have no difficulties communicating and understanding communication within the company.
The position is suitable for a fresh graduate of minimum bachelor degree or you need to have at least one year of relevant experience (receptionist, customer care agent, cash collection or similar).
If you are flexible, communicative and eager to help your stakeholders do not hesitate to contact us.