CRM consultant

25.09.2019 RESCO spol. s r.o.
Miesto práce: Slovensko
Bratislavský kraj
okres Bratislava
Bratislava-Ružinov
Plynárenská 7/a
82109

okres Bratislava
Typ pracovnej ponuky: Ekonomika, financie, účtovníctvo; Konzultant
Ponúkaný plat (základná mzda): 1600 EUR
Termín nástupu do práce: ihneď
Druh pracovného pomeru: hlavný
Počet voľných miest: 1

Informácie o pracovnom mieste

Informácie pre uchádzača:


Základná zložka mzdy (v hrubom):
1600 € za mesiac

Dátum nástupu:
ihneď

Dátum pridania ponuky:
17. 6. 2019

Dátum poslednej aktualizácie:
26. 8. 2019

Pracovný a mimopracovný pomer:

pracovný pomer na neurčitý čas

Pracovná oblasť:

Obchod, marketing a reklamaIT a telekomunikácie

Náplň (druh) práce
Resco is a Slovak company with own product development and global presence on the CRM & mobility market. We are looking for people to manage CRM / mobility projects of our customers on the technical level with a strong overlap into the business side.

This role requires an individual with experience in analysis and description of business processes and their translation into IT requirements. You will act as the interpreter between the worlds of IT and business.

The consultants in this role use their background in IT (administration, consulting or development) to analyze requirements of a specific client project and propose feasible solutions and action plans, prepare demonstrations and poof of concepts as well as handle all incoming questions regarding the technology. They will ensure that the solutions are implemented according to recommendations and provide fixes to the identified defects to drive the business opportunities forward.

Additionally, they will act as owners for certain features within the product. This means that they will prepare specifications and work closely with development team to ensure that the features are implemented according to specification. Based on their experience and direct involvement with customers they will propose modifications and improvements to the feature as well as the product as a whole, driving the roadmap.

Job responsibilities
• Pre-sales support (technical)
o Handling of technical questions via email, phone and in-person meetings
o Demo & POC preparation
o Requirements gathering and analysis
o Translate client requirements into technical requirements and recommend solutions
o Perform problem management activities working effectively with our support
• Deep technical understanding
o Resco products
o CRM Solutions (Dynamics 365, Salesforce, etc.)
• Project/Product management
o Prepare specifications of features that need to be implemented
o Feature lifecycle management
o Test, documentation and maintenance
o Active communication with other teams in order to perform regular operation tasks as well as solve the issues
• Help shaping the product
o Investigating competing products
o Shaping of product roadmap
o Develop or recommend product modifications
• Focal point between
o Sales and dev team
o Marketing and dev team
o Assist in support, remote consulting, prepare training materials, teach remote or on-site courses

Pracovné podmienky

Práca na zmeny:
pružný pracovný čas

Zdroj: Pracovná ponuka je prevzatá zo stránky Úradov práce.

Požiadavky na zamestnanca

Vhodné pre absolventov: Nie

Všeobecne požadované znalosti:

Požadované vzdelanie

Vysokoškolské vzdelanie prvého stupňa
Vysokoškolské vzdelanie druhého stupňa v skupine odborov Informatika a výpočtová technika


Dĺžka praxe

aspoň 1 rok


Zručnosti, schopnosti
Cudzie jazyky:
  • anglický - vysoká: C1 a C2

Počítače:
  • Javascript - pokročilá
  • HTML - pokročilá

Ďalšie požiadavky:

Requirements:
• Strong technical background (IT related education / IT Background e.g. Application developer, IT Consultant role)
• Effective communication and presentation skills, written and verbal, in English, native preferably
• Project management skills, Analytical skills

Desired:
• Fundamental understanding of CRM space is a huge advantage
• Experience with implementing and configuring Dynamics CRM / Salesforce or previous Resco platform knowledge
• JavaScript development experience
• Mobility
. mobility

Informácie o spoločnosti

Kontaktné údaje:

RESCO spol. s r.o.
Plynárenská 7/a
82109 Bratislava-Ružinov
Slovensko

Ďalšie ponuky spoločnosti