Desktop Support-Field engineer/ Excis company

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Job information

* Hardware - end user support
* Software - end user support
* Troubleshooting
* PC Image/Refresh/ scrap/evaluation
* Hands and eyes - Servers/networks
* Incident management and ticket updating
* Monitor and identify system hardware and software problems, (e.g., performance problems, memory usage, disk space, security,
disk arrays, processors, integrated circuit boards, device drivers)
* VC3 support will include sweeps of all rooms and locations: Escorting

Essential Skills:

* Willing to travel (Slovakia)
* Speak Slovak and English
* Willing to work non-business hours from time to time
* 5 years’ experience in Desktop Support - Hardware, software

Generally required knowledge:

* Incident management and ticket updating (SLA)
* Desktop support

Employee requirements

  • Minimum required education:
    vysokoškolské I. stupňa (bakalárske)
  • Language skills:
    Anglický jazyk (pokročilý - C1)
    Slovenský jazyk
  • Suitable for graduates:
    Yes
  • Driving license:
    B