Customers Reporting Specialist (JO-1708-358484_2)

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Job information

Can you read and write in SQL? Do you have an excellent Excel skills? You might check position below:

Responsibilities:

  • Interpret data to derive actions or take decisions and help your team to understand them
  • Supervise and co-lead the monthly Service Reporting activities: gather, analyse and visualise existing data from different data sources
  • Deal with ad-hoc queries on customer base, customer behaviour or ticket volumes
  • Prepare presentations for senior stakeholders with regards to Customer Insights and Service Performance
  • Help to build and improve reporting and analytics solutions


Requirements:

  • University degree in Business, Engineering, Statistics, Computer Science, Mathematics or similar area
  • 3+ years experience in analytics or business analysis
  • Reporting and data visualisation skills
  • Knowledge of R or Python is a plus
  • You can write and understand SQL queries
  • Excellent Excel skills like PowerPivot and related
  • Knowledge of relational data bases (entity relationship model) - coding and programming languages is a HUGE + 
  • Problem solving skills, attention to detail, critical thinking and good self-organised skills
  • Stress resistant

Not a good fit for this position? Refer us a friend we successfully place and receive 180/300 EUR shopping voucher! For more information contact me at email

Benefits:

  • Annual Bonus
  • Meal vouchers fully covered by employer
  • Very flexible working time
  • Trainings
  • Contribution to annual public transport ticket
  • Additional 5 days of holidays
  • Sick days
  • Universal vouchers

Candidate's agreement about protection of personal data:

By responding to this job offer, I hereby grant CPL Jobs s.r.o., domiciled at Vysoká street no. 14, 811 06 Bratislava in Slovak Republic, Identification Number: 35881895, a company registered in the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 31323/B (hereinafter "CPL" ) my consent to the processing of all of my personal data provided to CPL for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date and agree to its provision and disclosure to third parties, primarily, to other branches of the CPL group and to clients of CPL, within the scope of the purpose for which the data was acquired, which is the realization of the recruitment process for a job position. This consent is granted until the delivery of my self-signed written appeal of this consent to CPL.

Employee requirements

  • Minimum required education:
    vysokoškolské II. stupňa
  • Language skills:
    Anglický jazyk (stredne pokročilý - B2)