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Customer Support Specialist with ENG (Relocation to Brno CZ) (Ref. č.: 1-26-25443/PF)

08.09.2017 Grafton Slovakia s.r.o. Agentúra je členom Asociácie personálnych agentúr Slovenska  
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Position information

Place of work:
Job description, position information:
- Answer in-bound support related phone calls from customers
- Provide support for products through customer interaction and the use of the industry leading diagnostic tools.
- Maintain customer relationship management
- Handle inquiries from customers related to services, network coverage, features, handsets & devices, accessories, repair & troubleshooting, billing and rate plans service activations and changes.
Salary offered:
From 960 to 1230 EUR
Other benefits:
- Special occasion contribution (marriage and child birth)
- Universal vouchers
- Compensation for income loss due to sickness
- Meal contribution
- Special working time contribution
- Cultural activities
- Sports activities
- Company events
- Life insurance
- Referral bonus
- Possibility of personal growth
Starting date:
by agreement
Contract type:
Information for the applicant:
Are you interested in this position? Please fill in the contact form or send us your CV both in English and Slovak language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=absolventi

Requirements on employee

Required education:
Secondary with Leaving Examination
Language skills:
English (Advanced)
Other skills:
Not specified
General required skills:
- Fluency in English languge is a MUST- (C1 for phone support)
- Open-minded approach towards technology (if you know how to use your smartphone, you should be just fine)
- Working position in Brno