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Druh pracovného pomeru:
Informácie o pracovnom mieste
About the role As Retail Director, you will be responsible for the development and acceleration of the Retail business and for building strong automotive and non-automotive partnerships. You will drive growth, profitability, customer satisfaction and team performance. Your main duties will be: Retail Strategy & Business Development - Drive profitable and sustainable growth of the Retail business - Ensure business development across all channels (acquisition, retention, renewal, upselling) - Monitor and pilot key business KPIs and budget performance Leadership & Organization - Lead and manage Heads of Retail Channels and transversal functions - Set qualitative and quantitative objectives and operating rules for the team - Coach, support and develop managers and high potentials Customer & Partner Experience - Drive a strong customer-centric culture across Retail - Monitor customer satisfaction - Build and manage long-term automotive and non-automotive partnerships Governance & Compliance - Respect and maintain Financial Security Regulations (KYC, AML/CTF, PEP, Anti-Bribery, Professional Ethics, Whistleblowing) - Guarantee quality, environmental and compliance standards within Retail Reporting & Performance Management - Regularly monitor and report Retail performance to General Management - Supervise and control team activities and productivity - Ensure objectives, KPIs and quality standards are met
Benefity a ďalšie výhody:
Employee Benefits - Fully covered meal allowance of €8 for every working day - Company car for private usage - Home office option - Team buildings and company events, Multisport Card - Special discounts on company products and services - Extra vacation days based on years of service, up to 5 additional days beyond the legal entitlement
Informácie pre uchádzača:
Zašlite nám svoj životopis v slovenskom jazyku a ak máte aj v anglickom jazyku. Viac podobných pozícií nájdete na https://www.grafton.sk/sk/job-search
Všeobecne požadované znalosti:
We are looking for candidates with: Professional background - Proven experience in senior sales leadership / management role, ideally in automotive, leasing, banking or financial services - Strong knowledge of sales strategy, performance management and customer experience - Very good command of English - Advanced MS Office skills Personal competencies - Strong and inspiring leadership skills - Strategic thinking with hands-on execution - Excellent communication and stakeholder management skills - Results-oriented with a customer-first mindset - Open to innovation, change and continuous improvement - Empathetic, assertive, organized and adaptable
Požiadavky na zamestnanca
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Minimálne požadované vzdelanie:stredoškolské s maturitou
