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Collections Analyst
ManpowerGroup Slovensko s.r.o.Job information
Job description, information about job
This individual will be responsible for coordinating and following through on collecting payments, collection plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts. Attention to detail, organization, and multi-tasking capabilities are vital to being successful in this role.
Responsibilities
Initiate collection calls to customers
Resolve client billing problems
Identify issues contributing to account delinquency
Review and monitor assigned accounts and all applicable collection reports
Provide timely follow up on payment arrangements and customer requests
Make recommendations to management regarding customers to be placed on hold or sent to collection
Research and resolve customer deductions
Maintain and document communication with customers
Prepare reports for management
Review credit limits for new and existing accounts
Offered salary
1800 EURBenefits and other advantages
Start date
ASAPDeadline for completion of the selection procedure
31.1.2025Type of employment
full-timeEmployee requirements
Minimum required education
Secondary with Leaving ExaminationLanguage skills
English (upper-intermediate - B2)French (upper-intermediate - B2)
Generally required knowledge
QualificationsRequired
3-5 years of experience in a collection’s role in a commercial environment
Proficient with Microsoft Excel at an Intermediate level or above (VLOOKUP, Pivot Tables, etc.)
Strong verbal and written communication skills, customer service focused
Preferred
Basic knowledge of accounting principles
D365 or similar ERP accounting application experience
Knowledge or experience working with Excel specifically (Vlook up and pivot tables)