B2B Account Manager (Italian & Spanish), Amazon Business 3P

Job information

Amazon Business has the vision to be the marketplace where businesses large and small, non-profit organizations, government departments and other corporate entities can find and buy conveniently anything they need online at great prices.

One of the key pillars towards this vision is to create a bulk ordering experience such that Customers come to Amazon Business first for all of their bulk purchases, irrespective of size or complexity.

Amazon Business is looking for a Customer-obsessed Quoting Specialist with a thorough understanding of the Amazon Marketplace to help shape the future of our B2B Quoting Business and improve the bulk ordering experience for our Business Customers and Sellers. The Quoting Specialist will be responsible for connecting with both Sellers and Customers to coordinate bulk orders, and also interfaces regularly with Seller Account Managers and Customer Advisors owning the primary Buyer-Seller Relationships.

The ideal candidate will be highly organized and have a demonstrated track record of successful account and project management, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. They are an expert in Amazon Marketplace selling. They are analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and has strong persuasion skills with the ability to deliver recommendations with authority and influence senior decision makers.
We will accept candidates located across EU5 Marketplaces. We are looking for a candidate who is fluent in English, Spanish, and Italian.

Minimum gross monthly salary for this position starts from 2100 Eur. The final total compensation offered is likely to be higher and will consist of further pay components such as sign on bonus and restricted stock units. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.

Key job responsibilities
- Manages a portfolio of requests from strategic accounts, against a set of output and input goals, and support them in fulfilling bulk orders by Business Customers.
- Help improve business processes and make us more effective in supporting our Business Customers and Sellers.
- Work on projects to improve the long-term business Customer experience and grow the Amazon Business marketplace.

We are open to hiring candidates to work out of one of the following locations:

Bratislava, SVK

Generally required knowledge:

- Bachelor's degree
- Several years experience in business or account management in eCommerce or a similar industry.
- Fluency in English, Italian and Spanish
- Experience interpreting data and making business recommendations
- Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word)
- Able to work in a diverse team

Preferred qualifications:
- Strong data skills including Microsoft Excel
- Good listener and effective communicator
- Ability to thrive in an ambiguous environment
- Ability to prioritize and manage multiple responsibilities
- Always does what is right for the customer; relentlessly customer-focused
- Experience contacting and providing solutions for companies’ needs in a target-based environment
- Experience using Salesforce.com or another CRM tool
- Experience working with legal, product, and internal stakeholders
- SQL knowledge is an advantage

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Company information

Company characteristics:

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at
Twin City Tower( Mlynské Nivy 10). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

Area of operation:

Činnosti stredísk poskytujúcich služby prostredníctvom telefónu - call centrá


Amazon Europe
Mlynské Nivy 10
82109 Bratislava
Slovenská republika

Contact information:

Position / industry: Obchod / Account manager
Dátum zverejnenia: 11.06.2024

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