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Ponuky z podobných lokalít

Ponuky z podobných kategórií

  • Place of work:
  • Salary offered (basic salary):
    1341 EUR
    * By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
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  • Type of employment:
  • Start date:
    dohodou (ASAP)

Job information

At ING, our Purpose is “Empowering people to stay a step ahead in life and in business.” As a Platform Support Specialist at ING Hubs Slovakia, your daily work will be the foundation on which ING builds the rest of our services in pursuit of this purpose. You will be providing broad-ranging support to users to troubleshoot and resolve issues across the organizations’ applications. If you have a keen eye for detail, great customer service skills, and if you love working collaboratively with diverse team members to proactively make your work better every day, then we need you in our team! Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

Roles and Responsibilities:
- Resolving tickets regarding technical questions and issues which occurred in the tool
- Actively supporting the customer in all aspects from problem to resolution
- Testing and reproducing errors in the tool, analyzing defects in the tool
- Troubleshooting and solving existing problems/assessing new problems

Personality requirements and skills:
We hire based on potential. Our greatest expectation of you is that you’re curious and you take ownership of problems and solutions. In return, we’ll back you to develop into an even more awesome version of yourself.

Suitable candidates should have:
- Active use of English
- Dynamic personality, speak up attitude
- Good communication skills and analytical thinking
- Service oriented, customer focused and always willing to help
- Working experience with Sales force or other CRM applications is an advantage but not a must
- At least 1 year working experience from service related industry / helpdesk is an advantage/

Benefits and other advantages:

We offer you a bunch of great benefits

Friendly working environment
You build your own working day - flexible working hours and work from home
Daily working time: 7hrs 45min instead of standard 8hrs
Daily refreshments - coffee, fruits, drinks
Fully equipped gym accessible 24 hours / 7 days per week
Game room with unlimited access
Modern designed coffee corner and terrace with the grill spot

WellbeING
Sick leave compensation: up to 80% of the monthly salary
Life insurance contribution: up to 22,14 EUR/per month
3rd pillar contribution: up to 3% from your monthly salary
24/7 external mental health support
Learning opportunities: internal and external learning programs
Regular teambuildings, social events and communities

YOU/family/friends time
Extra 3 PERSONAL days per year
Extra vacation days: up to 10 extra days/per year
We welcome your ING-positive friends: referrals starting from 1000 EUR
150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks
Yearly bonus based on your performance and company’s results
Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.
Home office contribution: 20 EUR/per month
Discounts from our and your favorite stores: up to 30%
Warm welcome package for your fresh start
Pet friendly office

Employee requirements

  • Minimum required education:
    stredoškolské s maturitou
  • Suitable for graduates:
    Yes
  • Suitable for people with disabilities:
    Yes
  • Suitable for a citizen of Ukraine:
    Yes