Q2C Professional - Management/Serving Client Portal with German - Bratislava | Ponuka práce

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Job information

Place of work

Bratislava
Bratislava, Slovakia

Position / industry

Administration, Finance, Accounting, Customer Support; Administration Clerk, Help Desk Worker

Job description, information about job

Key responsibilities include:
Within the Management/serving clients portal you will have several responsibilities. This job role is linked with invoicing off our external clients for DACH with primary focus on Germany.
You will work with different tools which are getaway for the invoices issued and are to be either send electronically with attachments or printed physically.
You will daily interlock with several functions within IBM in order to clarify opened invoices, missing information and attachments. In case off system error with supporting team and overall process knowledge will be required. For this you will be educated.
You need to make sure that all invoices will be send out to external client in certain time period as this has direct impact on IBM DSO - cash collection.
You will have also the possibility and will be expected from you, that will come with improvements in areas where process is to complex, not working properly. In this job role you will create networking, growth in several areas, utilize and extend your expertise.
Currently you will also support with new COAT database implementation which is linked with new Intelligent Workflow tool for invoice creation.

If you are looking for job role which is dynamic, you are communicative, you like to solve problems and looking for improvements , this is the right opportunity for you !

Required Professional and Technical Expertise:
- speaking English (at least B2) and German (at least B2)
- MS Excel user
- Communication skills
- Problem solving
- Self driven
- Detail Oriented