Quote to Cash Professional with English - Bratislava | Ponuka práce

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Job information

Place of work

Bratislava
Bratislava, Slovakia

Position / industry

Administration, Finance, Accounting, Customer Support; Administration Clerk, Help Desk Worker

Job description, information about job

Key responsibilities include:
As a Quote-to-Cash Professional you will support IBM Technology Support Services for DACH market (Austria, Germany, Switzerland). You will join a team of 25 people who will support you in your training period. Your main daily tasks will be:

• Administration of maintenance contracts for the end customers while following applicable rules and guidelines: includes proposal preparation, contract registration, invoicing, resolving of disputes and inventory management
• Effective communication with IBM TSS sales representatives
• Ensuring customer satisfaction through timely and accurate responses to inquiries of IBM TSS sales representatives and proactive problem resolution
• Supporting each other within the team and active participation in team discussions

Required Professional and Technical Expertise:
• speaking English (at least B2), German is an advantage
• eager to learn new things
• bright and observant
• responsible and reliable
• likes working in a team
• good communication skills
• computer literacy (Microsoft Office, working with various tools)
• critical thinking
• attention to details
• adaptable to dynamic environment