Digital Sales Automation Representative - Bratislava | Ponuka práce

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Job information

Place of work

Bratislava
Bratislava, Slovakia

Position / industry

Job description, information about job

Your Role and Responsibilities :
- Identify and create opportunities for client interactions, relationship building to gain brand and client insight
- Maintain and expand Your brand relationship to increase brand understanding on DS Automation solutions portfolio and maximize value in brand supply chain
- Promote and support Collaboration Workflow deployment, involving IBM Digital Sales, stakeholder sales teams and clients. Take prime responsibility for the deployment process.
- Analyze brand processes and identify opportunities to improve client experience with DS Automation solutions portfolio: Specific Collaboration Workflow solutions, B2B and Portal as part of Sell-Side ETI.
- Analyze and understand client team business requirements, related market place conditions and client requirements
- Increase DS sales through Collaborative Workflow solution client activation and support of B2B opportunities - Supporting Drive to Web Activities.
- Provide Internal education (Client Managers, Brand IBM Digital Sales..)
- Provide External education (Clients workshops)
- Manage relationship with Industry DS Automation Solution Reps, clients, main stakeholders, brand sales, Digital Sales
- Interact with clients and work closely with other IBM organizations, providing support and advice in order to influence and bring to closure direct sales via Web

Responsibilities:
Client relationship management (internal, external)
Sponsors and stakeholders relationships’ management
Technical requirements management
Professional response to customer´s OMM requests
Consultant to customer and Team IBM on IBMs digital capabilities
Multi-national deployments
First level support
Manage customer profiles and ensure correct order routing in place
Compliance, issue and ticket management
RFx management and catalog consultancy
Active customer management in operational business
Provide appropriate support to IBM teams and customers

Skills needed:
At least 6 years experience as TSS or GTS digital seller/seller/ solution Rep and or relevant technical background
Good understanding of workflow solutions and logic
Good understanding of TSS or GTS problematic
Good technical skills around rules creation
Good knowledge of IBM offerings
Result oriented and business driven
Consultative selling
Self-driven
Project management
Excellent capability to work in virtual international teams across business units
Good understanding about IBM organization and internal processes
Experience in leading the implementation of new (TSS/GTS) projects
Languages: English (pro), any other European language of outside of CEE