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Linux Server Administrator
IBMJob information
Position / industry
Information Technologies - Software, Customer Support; IT/Technical Support Specialist, Help Desk WorkerJob description, information about job
AccessHub project in IBM is one of the key initiatives, it brings "who has what" data into a single location.AccessHub is a milestone in online access, security and control for IBMers. The AccessHub initiative, sponsored and directed by the office of the CIO, is being undertaken to help standardize the access management experience for all types of users across the global IBM enterprise.
In context of AccessHub strategy, the global support team will be located in 3 strategic geographies (Mexico, Slovakia, India) to provide 24/7 support.
We also manage sev 1 incidents using several tools and integrations, monitoring, maintaining status pages, FAQs, and other documentation useful for clients.
What do you need for success:
- Experience with ticketing system; ServiceDesk, Remedy, etc.
- Knowledge on any Identity and Access Management tools (Saviynt, IBM, Oracle and etc)
- Basic directory server administration.
- Server support experience ( Linux, Unix, Windows experience)
- Ability to provide 24/7 on-call support as a SME (on a rotational basis if required)
- Great communication and organizational skills
- Work and Communication under pressure / client focus
- User orientation to provide great support
- Collaborative approach and ability to share with global team members lessons learned and blockers
- Good analytical skills
- Ability to learn fast the application logic and system functionalities
- Ability to translate user requirements base on tool capabilities
- Ability to drive and deliver e2e task
- Fluent English spoken and written
- Flexibility & Time management
- Good prioritization skills
- Detail oriented
Offered salary
2000 EURSpecification of salary conditions
Minimum salary starts at 2000 EUR per Month, depending on relevant experience and language proficiency.Benefits and other advantages
What can you expect from us:Additional Days Off
Flexible Working Conditions
100% Paid Sick Leave
Critical Illness Insurance, Life & Disability insurance, Medical Center
Personal & Career Development
And many more: ibm.biz/benefits2021
Start date
by agreement (ASAP)Type of employment
full-timeEmployee requirements
Minimum required education
Secondary with Leaving ExaminationSuitable for graduates
NoSuitable for graduates
No
