Senior Product Manager For Customer Service Solutions

23.09.2021 Kiwi.com s.r.o., organizačná zložka v SR
Miesto práce: Slovensko
Bratislavský kraj
okres Bratislava
Bratislava-Staré Mesto
Žižkova 7803/22B
81102

Bratislava
Pozícia / odvetvie: Quality Management; Sales Manager, Product Manager, Customer Service
Ponúkaný plat (základná mzda): 2000 EUR
Druh pracovného pomeru: full-time
Počet voľných miest: 1

Informácie o pracovnom mieste

Benefity a ďalšie výhody:

We deploy immediately after a job is completed, not after months of QA.
Do, fail, learn – repeat! We understand that mistakes happen and we learn fast.
We decide which cutting-edge technologies are appropriate for the task.
We code at hackathons and other competitions.
We support the local technological community.
We visit and speak at conferences and technological events worldwide.
We use our work time wisely with a friendly vacation policy and work schedule.
We also like to party and hang out together.
We work, play, relax, workout and even nap in our offices.
We’re a great team of passionate and fun-loving people from across the globe who you’ll love working with.
We look forward to you joining our team-buildings and parties!
Besides a motivating salary, we offer quarterly bonuses dependent on the company’s overall results and your own performance.
The opportunity to join our Phantom Stock scheme (for positions from level 5 upwards).
We also enjoy benefits, such as meal vouchers, 20+5 days vacation, sick days, Multisport card.
Flight vouchers to celebrate your kiwi anniversaries.
Occasional work from home and/or our modern office located in Zuckermandel where you can enjoy sleeping spots, chillout zones, free refreshments, parking for car/bicycle/motorbike.
Dogs, kids, and parties are welcome in our offices.

Informácie pre uchádzača:


Základná zložka mzdy (v hrubom):
2000 € za mesiac

Dátum nástupu:
ihneď

Dátum pridania ponuky:
16. 9. 2021

Dátum poslednej aktualizácie:
17. 9. 2021

Pracovný a mimopracovný pomer:

pracovný pomer na neurčitý čas

Pracovná oblasť:

Manažment, podnikové financie, účtovníctvo, kontrola a štatistikaObchod, marketing a reklamaIT a telekomunikácie

Náplň (druh) práce
Identify the most important problems worth solving, and propose improvements maximizing positive impact on customer experience.
Own the features through the entire product lifecycle: ideation, discovery, planning, and delivery.
Shape the roadmap for your product area in synergy with the rest of the portfolio, and in alignment with OKRs and business objectives.
Lead the prioritization and execution of discovery initiatives within your team and contribute to the continuous improvement of discovery processes.
Actively engage the stakeholder ecosystem around your product and the whole company, including external stakeholders.
Deploy and use best practices to measure, understand, and optimize the success of the products you own.
Understand the internal and external customer needs, drive regular feedback loops, and be directly responsible for the outcomes of shipped features.
Mentor less experienced colleagues, lead by example and encourage knowledge-sharing initiatives.
Manage technical vendor relationships and seek to grow and evolve our capabilities by leveraging new third-party partnerships.

Ponúkané výhody
We deploy immediately after a job is completed, not after months of QA.
Do, fail, learn – repeat! We understand that mistakes happen and we learn fast.
We decide which cutting-edge technologies are appropriate for the task.
We code at hackathons and other competitions.
We support the local technological community.
We visit and speak at conferences and technological events worldwide.
We use our work time wisely with a friendly vacation policy and work schedule.
We also like to party and hang out together.
We work, play, relax, workout and even nap in our offices.
We’re a great team of passionate and fun-loving people from across the globe who you’ll love working with.
We look forward to you joining our team-buildings and parties!
Besides a motivating salary, we offer quarterly bonuses dependent on the company’s overall results and your own performance.
The opportunity to join our Phantom Stock scheme (for positions from level 5 upwards).
We also enjoy benefits, such as meal vouchers, 20+5 days vacation, sick days, Multisport card.
Flight vouchers to celebrate your kiwi anniversaries.
Occasional work from home and/or our modern office located in Zuckermandel where you can enjoy sleeping spots, chillout zones, free refreshments, parking for car/bicycle/motorbike.
Dogs, kids, and parties are welcome in our offices.


Zdroj: Pracovná ponuka je prevzatá zo stránky Úradov práce.

Požiadavky na zamestnanca

Vhodné pre absolventov: Nie

Všeobecne požadované znalosti:

Ponúkané výhody

We deploy immediately after a job is completed, not after months of QA.
Do, fail, learn – repeat! We understand that mistakes happen and we learn fast.
We decide which cutting-edge technologies are appropriate for the task.
We code at hackathons and other competitions.
We support the local technological community.
We visit and speak at conferences and technological events worldwide.
We use our work time wisely with a friendly vacation policy and work schedule.
We also like to party and hang out together.
We work, play, relax, workout and even nap in our offices.
We’re a great team of passionate and fun-loving people from across the globe who you’ll love working with.
We look forward to you joining our team-buildings and parties!
Besides a motivating salary, we offer quarterly bonuses dependent on the company’s overall results and your own performance.
The opportunity to join our Phantom Stock scheme (for positions from level 5 upwards).
We also enjoy benefits, such as meal vouchers, 20+5 days vacation, sick days, Multisport card.
Flight vouchers to celebrate your kiwi anniversaries.
Occasional work from home and/or our modern office located in Zuckermandel where you can enjoy sleeping spots, chillout zones, free refreshments, parking for car/bicycle/motorbike.
Dogs, kids, and parties are welcome in our offices.


Požadované vzdelanie

Úplné stredné všeobecné vzdelanie (gymnázium)
Vysokoškolské vzdelanie prvého stupňa
Vysokoškolské vzdelanie druhého stupňa


Dĺžka praxe

aspoň 5 rokov


Zručnosti, schopnosti
Cudzie jazyky:
  • anglický - pokročilá: B1 a B2

Ďalšie požiadavky:

5+ years of relevant product management experience.
Ability to define compelling product vision.
Proven track record taking ownership and working in cross-functional agile teams to successfully deliver results.
Ability to create simple solutions to complex problems with competing priorities.
Broad technical knowledge, including familiarity with consumer technology, web services, and back-end application infrastructure.
Exceptional presentation and communication skills and thrive at delivering clear and concise messages that resonate with the whole audience.
Proficiency in using data and metrics to back up assumptions, recommendations, and drive actions.
Demonstrated ability to understand and discuss technical concepts, manage trade offs, and evaluate new opportunities and ideas with internal and external partners.
Ability to evaluate new technologies and determine where they fit Kiwi.com solutions and strategies.
Self-starter, able to thrive in a fast-paced and continually changing environment.
An easy-going, yet results-oriented demeanor.
Experience within development of solutions related to customer service is a plus.

Informácie o spoločnosti

Kontaktné údaje:

Kiwi.com s.r.o., organizačná zložka v SR
Žižkova 7803/22B
81102 Bratislava-Staré Mesto
Slovensko

Iné možnosti práce