Customer Care Specialist with English in Brno - Czech Republic

23.06.2021 ManpowerGroup s.r.o.
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Place of work: Brno
Czech Republic, European Union, Slovak Republic; South Moravian Region, Praha
Position / industry: Administration, Customer Support; Client Consultant, Client worker, Help Desk Worker, Customer support specialist, Telecommunications Technician, Telephone Operator, Customer Service
Salary offered (basic salary): 27550 - 35000 CZK
Basic salary 27.550 – 35.000 CZK + 50% extra during night and weekend shifts
Start date: by agreement (ASAP)
Type of employment: full-time
Number of vacancies: 1

Job information

Job description, information about job:

Are you interested in building your business and technical knowledge and enhance your communication skills? This could be the right opportunity for you! We are looking for a Customer Care Specialist with English, who will be helping with the services, policy, process, and procedures including technology navigational support. If you have fluent level of English, you can get a great career opportunity to work in the largest provider of mobile telephones services!
What is the job about?

receive calls from customers who need your help
provide support to them by phone or chat in English
provide them with information regarding the products of the company, billing or technical support

What do we require?

Proficient in English (B2-C1 level at least)
An avid interest in technology or telecommunication is appreciated
Flexibility and readiness to work on shifts (including night shifts)

Benefits and other advantages:

And what we offer?

An additional week of vacation
Pension insurance contribution
Meal tickets
Sick days
Further training and development
A contract for an indefinite period
Ultramodern and multi-cultural work environment, brand new spaces
Salary and bonuses above market
Three weeks of training

Employee requirements

Minimum required education: Secondary with Leaving Examination
Language skills: English (advanced - C1)
Suitable for graduates: Yes