Application Support Engineer (JO-1701-346233_3)

Ponuky z podobných lokalít

Ponuky z podobných kategórií

• 
  Place of work:

  Bratislavský kraj
• 
  Salary offered (basic salary):

  Zamestnávateľ neuviedol

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• 
  Type of employment:

  plný úväzok
• 
  Start date:

  dohodou (ASAP)

Job information

Responsibilities:

• providing 2nd level technical IT support for centralized services according to a responsibility matrix
• deploying software releases to production and non-production environments (manual and automated)
• documenting systems and troubleshooting information
• providing training to other departments and team colleagues
• analysing and solving of complex incidents, issues and problems
• fulfilling service requests (e.g. data analysis, configuration, provisioning)
• providing on-call duty for a broad range of IT services as part of a team schedule
• constantly improving Global Blue core platform components in terms of availability, capacity and efficient resource utilization and performance
• defining and requesting monitoring options (SCOM) and define and leverage operational management tools (SPLUNK)
• participate and contribute to ITIL processes, especially but not limited to: Incident, Change and Problem Management
• Reporting and collaboration
• The holder of the position reports directly to the Senior Manager Service Delivery Revenue Applications.

Requirements:

• Relevant IT education concluded (desired: bachelor level or equivalent practical experience)
• Broad-based general IT competence in a Windows environment
• Sound SQL knowledge
• Excellent analyzing and troubleshooting skills
• Minimum 5 years of practical experience in supporting centralized IT services (2nd level)
• Excellent communication skills, especially when working with different target groups within an international environment.
• Good English language skills (oral & written, B2).
• Specific skills and knowledge
• ITIL foundation certification
• Basic skills in web server administration, understanding of web services and service oriented architecture
• Advanced in SQL databases and query language (MS SQL and/or ORACLE)
• Intermediate skills with network operations and TCP/IP networking
• Scripting and/or basic programming skills (e.g. MS PowerShell)
• Basic experience with LINUX systems

Benefits:

• Work in fast growing international company
• Development and potential to grow
• Language Courses
• Additional days off per year
• Company library, gym, swimming pool, wellness
• Employee referral program and suggestion program
• Teambuilding, Team events

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Candidate's agreement about protection of personal data

By responding to this job offer, I hereby grant CPL Jobs s.r.o., domiciled at  Vysoká street no. 14, 811 06 Bratislava  in Slovak Republic, Identification Number: 35881895, a company registered in the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 31323/B (hereinafter "CPL" ) my consent to the processing of all of my personal data provided to CPL for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date and agree to its provision and disclosure to third parties, primarily, to other branches of the CPL group and to clients of CPL, within the scope of the purpose for which the data was acquired, which is the realization of the recruitment process for a job position. This consent is granted until the delivery of my self-signed written appeal of this consent to CPL.

Employee requirements

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  Minimum required education:

  vysokoškolské II. stupňa
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  Language skills:

  Anglický jazyk (stredne pokročilý - B2)