Customer Service Supervisor ECE

24.03.2017 SYNERGIE Slovakia

Position information

Place of work:
Job description, position information:
We are looking for a Customer Service Supervisor ECE, for American company that creates and maintains safer work environments all over the world.

Your future responsibilities:
- training and developing the team in line with Strategic Plan of company
- optimizing cooperation between customer service and other departments
- communicating month end results and individual results to the team and to the necessary channels
- keeping motivation within the team with good communication and coaching on performance issues if necessary
- reviewing and updating policies and procedures
- you will be part of the Customer Operations Management team working together on issues and future strategic plans
- you will attend exhibitions, meetings and training sessions (10 - 15% travel)
Salary offered:
By agreement
Starting date:
agreement (ASAP)
Contract type:
full-time
Information for the applicant:
Are you interested in this job opportunity? Please, send us your resume in English to email Please, use the title of this position as the Subject of the e-mail message.

All candidates should get a response from us latest by 3 working days.

You haven’t found any interesting position? Try to visit our web pages www.synergie.sk, where you can find job positions, which we haven’t published on job portals.

Do you know anybody, who could be suitable candidate for our positions? Join our referral program and we will give you 200 EUR!

Requirements on employee

Required education:
First Level University Education (Bachelor's Degree)
Language skills:
Not specified
Other skills:
Not specified
General required skills:
- good people management skills are required
- 2-4 years experience in a similar role (customer service/contact center environment)
- experienced in the use of a ERP system (this is a must), preferably SAP
- you have strong diplomacy skills
- you have good knowledge of both the English and Slovakian language (level C1)
- knowledge of other languages (Hungarian, Russian, Romanian, ...) is an advantage

Company information

Company description:
SYNERGIE ako personálno-poradenská spoločnosť má viac ako 16 rokov skúseností so slovenským trhom práce. Vyhľadávame širokú škálu zamestnancov od absolventov, špecialistov cez stredný a top manažment.

Sme členom skupiny SYNERGIE Group, ktorá je 5. najväčším poskytovateľom HR služieb v Európe.

Podľa ankety Najzamestnávateľ sme 2. najatraktívnejším zamestnávateľom v oblasti personálneho poradenstva. Sme držiteľom ocenenia RecruitRank Awards 2013 za 1. miesto v kategórii veľké personálne spoločnosti.

Píšeme blog www.hladacipokladov.sk
Sphere of activity:
Consulting (e.g. personnel, financial, power consulting etc.)
Address:
SYNERGIE Slovakia
Dunajská 4
Bratislava
Slovenská republika
Contact person:
Mária Miškeová
Tel: +421 254 415 522
 
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