Customer Service Supervisor ECE

24.03.2017 SYNERGIE Slovakia

Position information

Place of work:
Job description, position information:
We are looking for a Customer Service Supervisor ECE, for American company that creates and maintains safer work environments all over the world.

Your future responsibilities:
- training and developing the team in line with Strategic Plan of company
- optimizing cooperation between customer service and other departments
- communicating month end results and individual results to the team and to the necessary channels
- keeping motivation within the team with good communication and coaching on performance issues if necessary
- reviewing and updating policies and procedures
- you will be part of the Customer Operations Management team working together on issues and future strategic plans
- you will attend exhibitions, meetings and training sessions (10 - 15% travel)
Salary offered:
By agreement
Starting date:
agreement (ASAP)
Contract type:
Information for the applicant:
Are you interested in this job opportunity? Please, send us your resume in English to email Please, use the title of this position as the Subject of the e-mail message.

All candidates should get a response from us latest by 3 working days.

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Requirements on employee

Required education:
First Level University Education (Bachelor's Degree)
Language skills:
Not specified
Other skills:
Not specified
General required skills:
- good people management skills are required
- 2-4 years experience in a similar role (customer service/contact center environment)
- experienced in the use of a ERP system (this is a must), preferably SAP
- you have strong diplomacy skills
- you have good knowledge of both the English and Slovakian language (level C1)
- knowledge of other languages (Hungarian, Russian, Romanian, ...) is an advantage

Company information

Company description:
SYNERGIE ako personálno-poradenská spoločnosť má viac ako 16 rokov skúseností so slovenským trhom práce. Vyhľadávame širokú škálu zamestnancov od absolventov, špecialistov cez stredný a top manažment.

Sme členom skupiny SYNERGIE Group, ktorá je 5. najväčším poskytovateľom HR služieb v Európe.

Podľa ankety Najzamestnávateľ sme 2. najatraktívnejším zamestnávateľom v oblasti personálneho poradenstva. Sme držiteľom ocenenia RecruitRank Awards 2013 za 1. miesto v kategórii veľké personálne spoločnosti.

Píšeme blog
Sphere of activity:
Consulting (e.g. personnel, financial, power consulting etc.)
Dunajská 4
Slovenská republika
Contact person:
Mária Miškeová
Tel: +421 254 415 522
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