Payments Supervisor (JO-1703-350099)

Ponuky z podobných lokalít

Ponuky z podobných kategórií

• 
  Place of work:

  Bratislava
• 
  Salary offered (basic salary):

  Zamestnávateľ neuviedol

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• 
  Type of employment:

  plný úväzok
• 
  Start date:

  dohodou (ASAP)

Job information

Responsibilities:

• Executing or ensuring the competence of the team in areas of:
  • Processing refund exceptions (Manual payments, Reissues, Stop, Reversals and others) in various currencies
  • Cheques printing and handling disputes
  • Performing quality control on received refund requests
• Quality assurance on tasks performed by the team
• Supervision of defined SLAs and KPIs
• Investigation and approval of exceptional cases, advisor in complicated situation/cases
• Escalation point for operational events
• Responsible for periodical reporting
• Development and people management, coaching of the team
• Training and continuous education on hard-skills, soft skills, Payments know how
• Recognize and communicate possible improvements
• Support projects and system implementations, be in the role of an SME

Requirements: 

• Fluency in written and spoken English
• University education (Bachelor or Master's degree)
• Experience with leading team (around 5 people)
• Min. 3 year of experience in payments, revenue assurance, accounting or finance operations
• Good knowledge of MS Office (Word, Excel, PowerPoint)
• Independently identifies key issues, patterns or deviations

Not a good fit for this position? Refer us a friend we successfully place and receive 180/300 EUR shopping voucher! For more information contact me at email

Benefits:

• Great opportunity to develop your professional skills in a multinational company
• Language courses
• Fitness center
• Sickdays
• Working in an young and dynamic team 

Candidate's agreement about protection of personal data

By responding to this job offer, I hereby grant CPL Jobs s.r.o., domiciled at  Vysoká street no. 14, 811 06 Bratislava  in Slovak Republic, Identification Number: 35881895, a company registered in the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 31323/B (hereinafter "CPL" ) my consent to the processing of all of my personal data provided to CPL for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date and agree to its provision and disclosure to third parties, primarily, to other branches of the CPL group and to clients of CPL, within the scope of the purpose for which the data was acquired, which is the realization of the recruitment process for a job position. This consent is granted until the delivery of my self-signed written appeal of this consent to CPL.

Employee requirements

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  Language skills:

  Anglický jazyk (pokročilý - C1)