Ponuky z podobných lokalít
Ponuky z podobných kategórií
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Place of work: -
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Type of employment:
Job information
Primary Duties:
Manage day
-to
-day card administrator team
Analyze delinquencies in order to eliminate them and report to Global Card Manager the opportunities
Track and trend the productivity of the card administration team
Point of contact for internal customers
Identify potential customer service issues and provide action plans for improvement
Define daily priority workload for the team
Resolve ongoing administration concerns, like IT access, automated delinquency issues,
Liaise with card administrators and with global credit card manager to resolve ongoing administrative issues
Act a key point of contact for end users inquiries and answer questions or direct applicable team members.
In conjunction with card administration team, audit existing processes for card maintenance and implement improvements
Set up new card members
Cancel cards of terminated employees
Maintain credit status of cardholders
Cull cardholder listing for cards not used
Pay off delinquencies on cards and initiate billing process to employees
Analyze cardholder reports for policy noncompliance
Communicate cardholder noncompliance to management
Provide reporting on vendor spend
Resolve customer service issues related to cardholder issues such as cancellation, suspension
Resolve customer service issues related to the use of cards in the automated expense management program
Implement card program at program initiation
Implement card program applicable to new acquisitions
Ad
-Hoc and monthly reporting on card programs
Review of PS numbers and correction request if needed
Monthly ongoing process: delinquency, fraud, waiver insurance ,termination,
Profile correction for central air bill program – align with profile team
Cards in scope are T&E, Meeting Cards, Purchasing Cards, Central Billed Air Cards, TCBC
Generally required knowledge:
* Min. 5 years Card Administrator and/or Equivalent Business Experience;
* Bachelor’s Degree Business in Preferred or Equivalent Business Experience
* Implements programs on a global scale affecting specific departments.
* Influences at department level.
* Supplier Management
- Manages interpersonal relationships with supplier staff
- contributes to the measurement and reporting of program performance
* Technical Skills
- Ability to use business systems effectively. Working knowledge of Microsoft Office tools. Ability to perform routine data analysis.
* Leadership
-Able to lead efforts of small multi
-functional project teams.
* Communication Skills
- Generally able to communicate effectively, on routine topics, in a variety of situations ranging from one
-on
-one sessions to larger team meetings across some levels of supplier
* Decision Making
- Able to make routine decisions and recognize non
-routine problem situations
* Business Acumen
- Able to read and interpret with guidance standard contracts, able to negotiate acceptance of standard terms by supplier or subcontractor candidates.
* Able to perform routine price negotiation for non
-contract purchases, collaborate on development of long term agreements and sourcing strategies
Employee requirements
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Minimum required education:vysokoškolské II. stupňa -
Language skills:Anglický jazyk (stredne pokročilý - B2)
Other skills:
Microsoft Excel, Microsoft Word