Customer Service Professional with English (Ref. č.: 1-28-159207/ZO)

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Informácie o pracovnom mieste

The network of ExxonMobil Business Support Centers is a dynamic and expanding, world-class organization. Being part of one of the world's largest corporations, we serve the affiliates in multiple languages. We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization. Customer Service Professional - the first contact point for international customers. Main responsibility of the incumbent will be to execute customer orders and inquiries without any mistake and in a professional manner. Other responsibilities: - Daily contact with customers - Coordination of all activities toward customer - Claims solution and return process - Advice on product, prices and payments - Overall responsibility for customer satisfaction - Management of assigned corporate customer portfolio.

Benefity a ďalšie výhody:

- Interesting work in an international environment - Daily contact with foreign subjects - Continuous language and personal development through training - Comfortable business offices in the centre of Prague. - Overall generous benefits package

Informácie pre uchádzača:

If you want to apply for this job, please, send your curriculum vitae in English with the ref. number in subject of your application to email If you've had an interview in Grafton already, please, contact your consultant directly (ideally by email). For more related job opportunities visit www.grafton.cz/en/jobs/ Please read carefully the text below and attach it to your e-mail/letter. I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Všeobecne požadované znalosti:

- Excellent communication skills, team orientation, and customer service mindset - Fluent English - Ability to handle several customers with different profiles - Ability to work under pressure and independent responsibility - Customer service work experience may come as an advantage. This position is suitable for both fresh graduates and candidates with work experience.

Požiadavky na zamestnanca

  • Jazykové znalosti:
    Anglický jazyk (pokročilý - C1)