Customer Service Representative (Ref. č.: PR/014737)

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Job information

Overall responsibility for providing information and support to customers/vendors/internal departments regarding the orders
Proactive identification of problems and active participation on resolving issues
Keeping clear and comprehensive documentation regarding cases in process
Providing analysis on identified problems and active participation on creating preventive measures
Master Data entry and validation
Reporting

Generally required knowledge:

* Education in economical or business field
* Fluent knowledge of English language, proficiency in other languages is an advantage (German, French, Spanish, Italian, Nordic etc.)
* Previous job experience in an international environment/SSC is an advantage
* Strong customer orientation and focus on delivering excellent service

Employee requirements

  • Minimum required education:
    stredoškolské s maturitou
  • Language skills:
    Anglický jazyk (stredne pokročilý - B2)
  • Suitable for graduates:
    Yes