Customer OnBoarding Agent with English AND Hungarian or Polish or Croatian (JO-1403-281937eb)

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Job information

We are looking for excellent English speaking Customer Agents with fluent Croatian/Hungarian/Polish language to work within a small and dynamic team that has recently been created to grow this exciting new offering. Therefore, good interpersonal skills along with enthusiasm and team working are essential.

Responsibilities: 

  • Convert customer supplier prospects or leads in customers joining our scheme services paying an annual subscription fee
  • Meet monthly and annual sales targets related to conversions
  • Making outgoing calls on a daily basis and responding to incoming calls
  • Calling through sales leads and following the cycle through to sale closure
  • Following up database mail shots by telephone to establish sales leads
  • Identifying supplier or subscriber problems or issues and resolving or escalating to appropriate personnel via the call management system
  • To keep an accurate and up to date call log
  • Producing brief reports of telephone call results
  • Attending regular team meetings to discuss issues, suggestions etc. relating to the running of the sales team

Requirements:

  • Fluent Croatian OR Polish OR Hungarian language
  • Excellent English
  • A working knowledge of MS Office, Outlook, Excel, and Access
  • Accuracy and close attention to detail
  • Articulate and able to demonstrate verbal reasoning
  • Be numerate and literate
  • Good listening skills
  • Flexible approach and ability to meet tight deadlines
  • Experience of working in a diverse, multi-cultural environment

Benefits: 

  • Competitive salary
  • Multicultural environment in an international company
  • Interesting bonus program 
  • Other benefits will be specified on the interview

Candidate's agreement about protection of personal data:

By responding to this job offer, I hereby grant CPL Jobs s.r.o., domiciled at  Vysoká street no. 14, 811 06 Bratislava  in Slovak Republic, Identification Number: 35881895, a company registered in the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 31323/B (hereinafter "CPL" ) my consent to the processing of all of my personal data provided to CPL for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date and agree to its provision and disclosure to third parties, primarily, to other branches of the CPL group and to clients of CPL, within the scope of the purpose for which the data was acquired, which is the realization of the recruitment process for a job position. This consent is granted until the delivery of my self-signed written appeal of this consent to CPL.

Employee requirements

  • Language skills:
    Anglický jazyk (stredne pokročilý - B2)
    Chorvátsky jazyk (pokročilý - C1)
    Maďarský jazyk (pokročilý - C1)
    Poľský jazyk (pokročilý - C1)
  • Suitable for graduates:
    Yes